An individual is walking across the
campus of a large state university.
A member of the Aggression First
Observers team - and there are many on
campus – witnesses the person
exhibiting “objective and measurable”
indicators the observer has been trained
indicate a potential aggressor.
The observer immediately relays this
information by cell phone to an on-duty
The report includes information using
standardized terminology in 8 areas:
Behavior, Communication, Interaction,
Demeanor, Facial Expression,
Movement, Clothing and Articles.
These objective observables are
recorded in the Meter of Emerging
Aggression Web-based Platform in a
special input area that also provides an
assessment of the stage of aggression
and therefore the risk involved.
As the report is entered email
notifications automatically are sent by
the MEA Web-based Platform to
predetermined members of the response
One or more Aggression Managers
evaluate the level of hostile intent and
decide on an action plan.
For guidance, the Aggression Managers
refer to the latest policies and
procedures stored in the awareness
vault included in the Platform. Among the
options available to them would be
asking the Aggression First Observer for
more information all the way to arrest if
the concerns rise to law enforcement’s
threshold of “probable cause”.
CAPS at Work in a Campus Setting!
An Illustration of CAPS at Work
After the initial response has been implemented and more is
known, a plan is entered into the MEA Web-based Platform
and appropriate Aggression Managers receive follow-up
reminders over the next 6 months as they monitor the status of
the aggressor's situation.
The Aggression Managers then continue to use the MEA
Web-based Platform to record subsequent observations and
interventions with the aggressor and to track over time the
process of managing the aggressor.
The following example will help you understand how the CAPS system would be
used in a day-to-day situation. Notice the following:
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Center for Aggression
• The Aggression First Observer feels comfortable reporting, uses
pre-determined, objective observables, and knows his report can be understood
and acted upon.
• The Aggression Manager has useful information on which to base a response
and can document the observations and responses in an objective, consistent
manner. Policies and procedures are right at hand for reference.
• The MEA Web-based Platform organizes and helps assess reports, makes
notifications, and continues to serve that role over time as the Aggression
Managers track the situation of the aggressor.
• Safety and the potential aggressor are served through an early observation